Refund policy

Returns, Refunds & Order Policy

Thank you for shopping with us. Please review our policy before placing an order.

No Change-of-Mind Returns

Because we operate as a dropshipping business, all products are shipped directly from our suppliers. As a result, we do not accept returns, exchanges, or cancellations for change-of-mind purchases once an order has been placed.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incorrect, or is significantly different from what was described, please contact us within 7 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging.

We will review your claim and, where appropriate, work to resolve the issue by offering a replacement, refund, store credit, or another suitable solution.

Shipping

Shipping times are estimates and may vary due to supplier processing times, customs, weather, or carrier delays. We are not responsible for delays outside our control, but we will do our best to assist you in tracking your order.

Consumer Rights

Nothing in this policy limits or excludes any rights or remedies you may have under applicable consumer protection laws. Where required by law, those rights will apply regardless of this policy.

If you have any questions or concerns about your order, please contact us. We are committed to providing excellent customer service and will do our best to make things right.